Terms of service

These are the terms a business owner agrees to when opening an Astrobrix account. You are shown them again, and asked to accept them, before you first use the software. Version 2026-11-12.1.

1. Who you are. You are the owner, or an authorised representative, of the business you are registering. You confirm you are at least 18 and have the authority to agree to these terms on the business's behalf.

2. Who we are. Astrobrix provides software: a public website for your business, an internal operating system (customers, jobs, quotes, invoices, expenses) and analytics built on the data those collect. We supply and run the software. You run your business, and decisions about your business, your pricing, your customers and your work remain yours.

3. Your data. Everything you and your customers enter belongs to your business. We store it on your behalf, in a database where each business's records are kept separate from every other business's by access rules enforced at the database level and tested on every change. You can export your data at any time (CSV on every list screen) and ask us to delete it. We do not sell it, and we do not use it to market to your customers.

4. Your customers' data. You are responsible for having the right to collect what your website and records collect (names, contact details, addresses, notes) and for honouring your customers' requests about it. Text your customers only where they have agreed to it; the consent checkbox on each customer record is yours to keep accurate. Follow-up emails, including the automatic ones you can switch on, are sent in your business's name to your own customers; use them only for people you have dealt with, and anyone who asks to stop is taken off automatically.

5. What we collect about you. Your name, email address, sign-in records, what your team does inside the software (to secure the account and to support you), and a record of the emails the platform sends on your behalf. We set only the cookies needed to keep you signed in. No third-party trackers.

6. Security and incidents. We protect your data with current, reasonable measures and will tell you without undue delay if we learn of a security incident affecting it.

7. Payments. All card payments run through Stripe on pages Stripe hosts. Astrobrix never sees or stores card or bank numbers. (a) Paying Astrobrix: the price, the renewal period and how to cancel are shown before you are charged. Plans renew every month until you cancel, you can cancel in one click under Settings, and you keep access to the end of the month you paid for. (b) Getting paid by your customers: you connect a Stripe account that belongs to your business. You are the seller. What you sell and promise, your prices, refunds, disputes, taxes and Stripe's own terms are your responsibility. The money goes from your customer to your Stripe account; Astrobrix does not hold it and is not a party to your sales.

8. Acceptable use. Do not upload content you do not have the right to use, do not use the platform to send unsolicited bulk email or texts, and do not attempt to access another business's data. We may suspend an account that does.

9. No warranty; limits on our liability. The software is provided as is and as available. We do not promise it will be uninterrupted or error-free, and we are not responsible for how you use it or for the results of your business decisions. To the fullest extent the law allows, Astrobrix is not liable for any indirect, incidental, special or consequential loss, including lost profits, lost data or lost business, and our total liability to you for any claim is limited to the amount you have paid us in the twelve months before the claim. You agree to release Astrobrix from claims arising from your use of the software, your content, your customers or your business operations, and to cover us for claims brought by third parties as a result of them.

10. Ending the agreement. You can stop at any time and take your data with you. We can end the agreement with 30 days' notice, or at once for misuse, and will give you your data on request either way.

11. Changes and law. If these terms change you will be shown the new version and asked to accept it before continuing. These terms are governed by the laws of the State of Wisconsin.

Contact: hello@astrobrix.app

See also our privacy notice and our cancellation and refunds page.