Privacy

This notice covers astrobrix.app and the Astrobrix software. It says what we collect, why, and who else is involved. Astrobrix is a small software business in Wisconsin, USA. Questions go to hello@astrobrix.app.

If you visit this website

This site sets no cookies, runs no advertising or analytics trackers, and loads no fonts or scripts from other companies. Like any web server, ours keeps short-lived technical logs (the address a request came from and the page asked for) to keep the service running and to stop abuse.

If you fill in the Get started form we keep what you type: your business name, your name, email address, optional phone number, the kind of business, the plan you are looking at and your message. We use it only to reply to you and set up your account. We do not sell it, rent it or share it for advertising. Ask us to delete it at any time.

If you have an Astrobrix account

We keep your name, email address, sign-in records, the record of you accepting our terms, and a history of what is done in your account, so we can secure it and support you. We keep a record of the emails the software sends for your business. The software uses two cookies, both strictly necessary: one keeps you signed in and one remembers which business you have open. There are no advertising or tracking cookies.

If you subscribe, you pay on a page hosted by Stripe. Your card details go to Stripe and never reach us. We receive only a reference to the payment and the status of your subscription.

Your business records and your customers

What you and your customers put into Astrobrix (customer names and contact details, addresses, jobs, quotes, invoices, expenses, photos) belongs to your business. We store and process it only to provide the service to you, on your instructions. We do not use it for our own marketing and we do not sell it. Each business is kept separate from every other by access rules in the database.

If you are a customer of a business that uses Astrobrix, that business decides what it collects about you and why. Its own privacy notice is linked from its website, and it is the right place to send a request about your information. We will help it answer you.

If we email your business

We sometimes write to small businesses to introduce Astrobrix, using a business contact address that is publicly listed. Every such email says who we are, carries our postal address and a link to stop further emails, and that choice is permanent. We do not track opens or clicks.

Companies that help us run the service

These providers process data for us, under their own security and privacy commitments, and only so that Astrobrix can work:

• Supabase: the database, sign-in and file storage.
• Heroku (Salesforce): the servers that run the software and this site.
• Stripe: payments, for subscriptions and for businesses that take payment online.
• Resend: sending account emails and the emails a business sends from the software.
• Zoho Mail: our own mailbox.

We do not share personal information with anyone else unless the law requires it.

How long we keep it

Account and business records are kept while the account is open. After an account closes we delete its records on request, apart from what the law requires us to keep, such as billing records. Enquiries from the form are kept until you ask us to remove them or it is clear they are no longer needed.

Your choices

You can ask us to show you, correct, export or delete the information we hold about you by emailing hello@astrobrix.app. Business owners can export their lists themselves at any time. We answer within 30 days.

Security

Everything travels over encrypted connections. Access to each business is limited to the people its owner has added. If we learn of a security incident that affects your information we will tell you without undue delay.

Children

Astrobrix is for businesses and the adults who run them. You must be 18 or older to open an account, and we do not knowingly collect information from children under 13.

Changes

If this notice changes in a way that matters, we will update the date above and tell account holders by email or in the software.